Privacy Policy
Your privacy matters to us. This comprehensive policy explains how Studyur LLC collects, uses, and protects your information.
Summary of Key Points
What personal information do we process? We collect information you provide, automatically collected data, and data from third-party authentication providers.
Do we process sensitive information? We may process student academic data and study patterns.
Do we receive information from third parties? Yes, from authentication providers like Clerk.
How do we process your information? To provide services, improve our platform, ensure security, and comply with legal obligations.
Do we share information? Only with service providers necessary to operate our platform, and when required by law.
How do we keep your information safe? Through encryption, secure authentication, and industry-standard security practices.
What are your rights? You can access, correct, export, and delete your data.
How do you exercise your rights? Contact support@studyur.com or use your account settings.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- Legal Bases for Processing (GDPR)
- When and With Whom Do We Share Your Information?
- Do We Use Cookies and Tracking Technologies?
- How Do We Handle Your Social Logins?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information from Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do California Residents Have Specific Privacy Rights?
- Do Virginia Residents Have Specific Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us?
- How Can You Review, Update, or Delete Your Data?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names
- Email addresses
- Usernames
- Passwords
- Profile information (optional)
- Study preferences and settings
- Contact preferences
- Billing information (if applicable)
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Sensitive Information
We may process study session data, academic goals, and learning patterns which may be considered sensitive for educational purposes. We do not intentionally collect sensitive personal information unless you voluntarily provide it. When processed, we implement stricter security and confidentiality measures.
Information Automatically Collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:
- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
- Device Data. Information about your computer, phone, tablet, or other device you use to access the Services.
- Location Data. Information about your device's location, which can be either precise or imprecise.
- Study Session Data. Duration, frequency, subjects studied, and performance metrics from your study sessions.
- Feature Usage Patterns. How you interact with our timer, analytics, and other platform features.
Information Collected from Third Parties
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties.
15. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us:
Studyur LLC
Email:support@studyur.com
16. How Can You Review, Update, or Delete the Data We Collect from You?
You may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email us at support@studyur.com.
We will respond to your request within 30 days.
© 2025 Studyur LLC. All rights reserved.
This privacy policy was last updated on January 1, 2025.